JD Power Ranks Tesla EV Chargers as Top in the Industry

Jackson Wheeler
5 Min Read

Tesla was the first automaker

to invest in its own public fast-charging network, and the company’s Superchargers are widely considered the best available. According to a recent study by J.D. Power, more than one in five EV drivers reported being unable to charge at a non-Tesla station in the first quarter of this year. In contrast, less than 4 percent of Tesla drivers faced this issue at Supercharger stations.

This reliability advantage

has not gone unnoticed by other automakers. Ford, GM, Rivian, Volvo, and Polestar have all announced that their future EVs will be compatible with Tesla’s North American Charging Standard (NACS). This means that over 70 percent of all EV sales in the U.S. will soon be compatible with the Tesla standard, thanks to the growing number of companies adopting it.

The satisfaction level among Tesla driver

when it comes to fast-charging options is also significantly higher than the industry average. According to the J.D. Power E-Vision Intelligence Report, Tesla drivers rated their overall satisfaction with DC fast-charging options at 734 (on a 1000-point scale), well above the industry average of 558. In comparison, GM EV drivers rated their experience at 586, with Ford coming in at 544.

The reliability of Tesla Superchargers

is a key factor contributing to this high satisfaction level. The J.D. Power survey found that only 3.9 percent of EV drivers who used Tesla Superchargers in the first quarter of 2023 were unable to charge their vehicles. In contrast, over one in five EV drivers faced this issue at non-Tesla public charging stations during the same period. The report concludes that “When it comes to reliability, no other provider is even close to Tesla.”

The reliability and quality of Tesla’s Superchargers have been consistently recognized by industry experts. In J.D. Power’s 2022 EV Experience Public Charging Study, Tesla Superchargers were ranked the highest among all available DC fast-chargers. Tesla’s Destination chargers also received the highest ranking among Level 2 charging stations.

Tesla’s commitment to renewable energy is another aspect that sets them apart. According to Tesla’s latest Impact Report, all of the energy used at a Supercharger in 2022 was renewable, either through on-site resources or through annual renewable matching. This commitment to sustainability aligns with the growing demand for environmentally friendly transportation options and further enhances Tesla’s reputation as a leader in the EV industry.

The recognition and reliability of Tesla’s Superchargers have led to increased interest from other automakers. Polestar, Volvo, Rivian, and GM have all recently announced their plans to use Tesla Superchargers for their future EVs. Ford was the first to kick off this trend in May, and the subsequent announcements from other automakers highlight the appeal and reliability of Tesla’s charging network.

The importance of a reliable and extensive charging network cannot be understated in the wider adoption of EVs. Public charging infrastructure needs to be able to meet the demands of EV drivers and provide seamless and reliable charging experiences. Tesla’s Supercharger network has proven itself to be a reliable and highly rated option, making it an attractive choice for both Tesla owners and EV drivers in general.

As the demand for EVs continues to grow, the inclusion of Tesla’s NACS in President Biden’s Bipartisan Infrastructure Law demonstrates the recognition of Tesla’s leadership in charging infrastructure. The $7.5 billion funding designated for new EV charging solutions further reinforces the importance of a reliable and widespread charging network.


Tesla’s Supercharger network stands out as the most reliable and highly rated charging option for EV drivers. Its industry-leading reliability, compatibility with other automakers’ future EVs, and commitment to renewable energy make it an integral part of the transition to electric mobility. With the support of the government and the growing interest from other automakers, Tesla’s Superchargers are poised to play a significant role in the future of electric transportation.

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Jackson Wheeler is a skilled editor at Speedofdaily.com, specializing in automotive content. With a background in Journalism and Automotive Engineering, he combines his passion for cars with his writing expertise to deliver captivating articles. Jackson's deep knowledge of automotive technology and his racing experience make him a valuable asset to the team, providing readers with informative and engaging content.
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